Users

The users menu provides the following sub menus:

• Individuals – contains all kind of settings for individual users
• Single Sign-On User status – contains all kind of status for sso users
• Credentials – contains a special view to rover user authentication types
• Devices – contains a special view to rover user authentication types
• Groups – contains all kind of settings for user groups

The level of access to SBC is mainly affected by the privilege which is assigned to each user.

Individuals – Overview

All users contained in SBC are displayed in a paginated grid view. The overview page supports basic functionality like create, edit, view or delete user entries as well as create new subscriptions just by clicking on the respective icons. Search is related to all columns displayed in the overview page, which are:

• Registration (status)
• User name
• Last name
• First name
• Company
• Privilege
• SSO Status

The users search box supports all kinds of characters. All columns except counting number are sortable.

The checkbox "Filtered by" predefines the users search box content with a dropdown list containing the three filter values

• Subscribers
• Inactive Subscriptions
• Without Subscriptions

Default field is Subscribers. Select one value from the dropdown and click on reading-glass symbol to view filtered results.

Three different states are supported.

ACTIVE, indicated by
User can access and modify his profile and subscribe to articles from shop.

PENDING, indicated by
User cannot access his profiles until admin activates or he activates through the activation link sent to his E-mail.

INACTIVE, indicated by
User cannot access his profile. Only admin can activate his profile.

Single Sign-On User status

SBC supports SSO authentication through OpenID connect compliant Identity Providers (IdPs).
The following SSO User statuses are supported:

Linked to SSO, can access Spider Software Suite services - indicated by
→ User is created and active in the Identity Provider for SSO authentication, and is able to login into SBC.

Linked to SSO, cannot access Spider Software Suite services - indicated by
→ User is created in the IdP for SSO authentication, but is not allowed to access any of the Spider Software Suite services, including but not limited to:

• Use any subscription activated services (Spider, X-pos)
• SBC APIs – the correct names for both
• X-pos API
• SBC web interface, unless IdP access is further granted on purpose (This action will trigger a reactivation of user, hence, access to the SBC Web interface will be granted again.)

• User has been deleted in the IdP
• User hase been marked as disabled in the IdP
• Oauth 2.0 access and refresh tokens of the user became invalid (Time interval previously configured in the IdP console)
• IdP is not reacheable anymore
• • When the entire Identity Provider system is down, then the users will be kept active and they will not be flagged as inactive in SBC.
    This is a preventive measure to avoid a huge workload to reactivate back the users in the event that the IdP system is up and running again.

The three keywords are also supported by the users search box. Searching e.g. for value UNLINKED TO SSO (full text to be used) would display all users with the related state indicated by

Once a user is linked to the SSO login system, then the only way the access would be granted to the SBC web interface (Admin Portal and User Portal) is via SSO login.

When a user has been marked as inactive in the IdP for a certain period of time (e.g.: resigned), then marked back as active (e.g.: returning to the company), then the user can access Spider Software Suite services again, meaning that account will be reactivated in IdP.

Individuals – Details

The detail view provides the credentials, the personal data, the subscription details and particular GNSS Spider settings of an individual user. Each section is separated by a tab view.

“Details” contains the user credentials as well as all personal data. It also supports the setting of user privileges, preferred user languages and the upload of a user pictures. “Details” is the default page that opens if one of the basic actions Create new record, Modify existing record or View existing record is executed on the overview page.

Displays details about all subscriptions and articles assigned to the selected user.

It contains special settings that have direct effect on the user authentication and connection logging within GNSS Spider.

Preferences contain user specific settings for receiving notifications and the favored NTRIP Caster.

The Preferred Notification Method specifies the media by which the user will receive notifications from the service operator. By enabling the E-mail option user will receive the notifications as E-mails to the E-mail address configured in the profile. E-mail is enabled by default.

The Preferred NTRIP Caster is used to inform SBC users about Caster connection details. It is shown to users who are logged in to SBC when they navigate to User Profile. The data is initially derived from the global NTRIP Caster Settings but can also be changed by user to record any preferred NTRIP Caster connection data.

This tab allows extracting rover user connection details from the Logging Server database. At this page all requests are related to the particular user whose properties have been opened in order to display further details.

Further information about rover usage requests and their results can be found in Usage Reports.

The Error Logs page displays rover error messages coming from the GNSS Spider Network Server. Rover Error messages are divided per day, where the user can expand a drop-down menu listing all items in a table of information. For each entry, the table contains the time of message; by clicking the icon in the last column, users are able to visualize the Detailed Connection Log.

The following connection events are supported to be displayed:

Messages older than 5 days are not displayed.

Following buttons are provided to complete the modification of user details:

• Save and Close: Store all user changes to the SBC database and navigate back to the Users overview.
• Save and Subscribe: Store all user changes to the SBC database and navigate directly to subscription details, pre-set with the previously modified user as subscription owner. This allows to create a user and their subscription in one sequence.
• Save: Store all user changes to the SBC database but stay on user details.
• Cancel: Navigate back to Users overview without storing any changes.

Credentials – Overview

The Credentials overview displays all users contained in SBC but focuses on the four different RTK authentication methods that are supported by SBC.

The credentials overview page supports basic functionality like create, edit, view or delete user entries as well as create new subscriptions just by clicking on the respective icons.

Search is related to all columns displayed in the overview page, which are:

• Registration (status)
• User name
• Ntrip User name
• Ntrip password
• GPUID1
• GPUID2
• Dial-in
• IP-Address
• Company

The users search box supports all kinds of characters. All columns except counting number are sortable.

The checkbox “Filtered by” predefines the users search box content with a dropdown list containing the four filter values

• NTRIP
• GPUID
• IP-Address
• Dial-in

Default field is NTRIP. Select one value from the dropdown and click on reading-glass symbol to view filtered results.

The SBC User password is encrypted, and therefore not visible for any type of SBC user, including the Administrator, Support Viewer and Operator. Only the new typed password can be visualised, by pressing the Show button. Once the form is saved, the password will not be shown in clear text anymore, but a placeholder will be shown.

The NTRIP password is stored in an encrypted way and masked by default (crossed eye). Click on the Show password icon to decode the password and display it as clear text. The state of this icon can be changed only by users with privilege Administrator and Support Viewer.

Devices – Overview

The Devices view displays information about successfully connected and authorized rover connections using GNSS Spider. The main intention is to give an overview about the distribution of GNSS Rover types utilized in the real-time GNSS network. The content of this view is automatically updated depending on NTRIP rover connections. The displayed rover type is sent within the NTRIP message, along with the rover firmware version for some rovers.

Search is related to all columns displayed in the overview page, which are:

• Device
• User Name
• Company
• Rover Information
• Notification
• Last Update

The search supports all kinds of characters. All columns except counting number are sortable.

The checkbox "Filtered by" predefines the devices search box content with a dropdown list containing the two values iOS and Android. Filter results are returned only if mobile app users were connected.

The Top 5 used GNSS Rover types are also displayed in a chart at Tools – Dashboard

is used to export the selected records in the Devices table to CSV.

is displayed next to the button in the Device table.

Groups – Overview

Users can be combined to user groups. All groups contained in SBC are displayed in a paginated grid view.

The user group, everyone is a default group and it always includes all registered users. This group cannot be deleted and it cannot be selected as a subscription owner.

The overview page supports basic functionality like create, edit, view or delete user group entries as well as create new group subscriptions just by clicking on the respective icons.

Search is related to all columns displayed in the groups overview page, which are:

• Group name
• Description
• IP-Address
• (Number of ) Members

The user group search box supports all kinds of characters. All columns except counting number are sortable.
Deleting a group which is owner of a group subscription, automatically deletes the related group subscription and all related member subscriptions.

Groups – Details, Add / Delete Individuals

Creating a new group or editing an existing opens the group details. Supported details are:

• Group name: 30 character string length. All character are supported.
• Sales Organisation: Assign a user group to a pre-configured sales organisation.
• Description: 256 character string length. All character are supported.
• Display group members in Live View: Users who are subscribed to the Rover Status product are able to see their own rover location and status in a map view. By enabling this option all group members who are contained in the same group as the subscription owner are also displayed in the map view.
• The table Contained Individuals lists all members of the group.

Click on icon on top right of the members overview “Contained Individuals” to open the list of all users. Select one single or multiple user and press “Close” to finish the selection. Press “Save & Close” or “Save” to store all entries to the database.
Adding individuals to a group which is owner of a group subscription, automatically creates the related member subscriptions.

Move the slider in column Assigned from Yes to No to delete a member from the selected group. Press “Save & Close” or “Save” to store the changes to the database.
Deleting individuals from a group which is owner of a group subscription, automatically deletes the related member subscriptions.

User Privileges

This section outlines various levels of privilege that can be assigned to a user account.
The level of information and allowed procedures within SBC for any specific user is defined by the privilege level assigned to the particular user account.

The table below summarizes all the actions available for each user level.